Top 5 Direct Mail Marketing Do’s & Dont’s

Top 5 Direct Mail Marketing Do’s & Dont’s

Hitting your Marketing Target

The Basics…

  • Learn the basics of direct mail marketing because mistakes are expensive.
  • Keep it SIMPLE!
  • Identify your target. Invest in quality lists, copy, creative and printing.
  • Postage is expensive, you don’t want to waste it.
  • Measure, Measure, Measure.



  1. Communicate benefits—early, often and clearly.
  2. Test lists, offers, copy, creative.
  3. Create a sense of urgency with deadlines and/or incentives
  4. Commit to a regular mailing schedule. Don’t be a one shot wonder.
  5. Make specific goals (3 new customers) and objectives (increase product awareness) and calculate ROI (return on investment)


  1. Buy cheap creative from someone that doesn’t know direct mail
  2. Forget that a good list and a good offer are the main ingredients of your campaign’s success.
  3. Neglect to create a strong, clear obvious call to action.
  4. Make it hard for recipients to purchase or respond, give them options – e-mail, web, call 800#, landing pages, text messages.
  5. Forget to put several “seeds” on every mailing list.

Bonus Information

Personalization Improves ROI. Frequently by 2X to 5x the response.

An Info Trends study indicated personalized direct mail resulted in:

    • 34% faster response rates

    • 48% percent more repeat orders

    • 25% average order value increase


The Key is to personalize with RELEVANCE!




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Universal Printing
Offering quality printing and communications solutions to
Raleigh, Durham, Chapel Hill, and the Triangle since 1979.


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